FAQs

Group leaders, in order to get this far, you’ve successfully logged into your practice account and are now able to access all course content as well as invite your practice staff to view the training videos with you.

You may now be wondering how exactly you go about inviting your staff members to the platform? Well do not fear, it’s very simple and won’t take you all day. Once you log in, you’re presented with the following screen.

You can either access the course content yourself or by choosing the second option, you can invite users to your course. Once you choose the option to invite users, you will then be presented with this screen:

You’ll then have the option to ‘Add & Invite User’. The rest is very straight forward, you’ll see from the following images, all you have to do is complete 3 simple steps in order to successfully invite staff members. Once you’ve added them as a user, they will receive an email and have access to all courses – Hooray!

Happy Training!

Visit the ‘Courses’ menu tab on the left hand side of the page.

Once you’ve selected the course which is relevant to you, begin by choosing a lesson.

Each lesson varies in the number of questions that have to be answered in order to complete it. Some questions may have more than one answer so don’t be alarmed if you cannot reach the 100% mark straight away. As you can see below, if you cannot successfully complete the lesson, you have the option to ‘View Questions’ and see where you are going wrong.

By clicking on the ‘View Questions’ tab, you can scan through your answers. By doing this, you can see exactly where you’ve gone wrong, by the red and green highlighted areas, as shown in the image below.

Once you’re happy with this and are confident in completing the quiz, you can then scroll to the top of the page and restart. This time, hopefully, the result will read 100% – Best of Luck!

Visit the ‘Courses’ menu tab on the left hand side.

Then click on the course title to begin. The solid circle icon to the right indicates that the course hasn’t yet been started.

The next screen will show a list of lessons that need to be completed in order. Click the Lesson title to begin each lesson. In order to complete a lesson you will need to complete a quiz. Once the quiz is completed you can progress onto the next lesson. If you fail a quiz, then you will have the option to restart the quiz again.

After reading or watching the lesson you need to click the “Complete Lesson” button to take the quiz.

After answering all the multiple choice questions, you will need to score above 80% to continue to the next lesson.

Category: Courses